This document sets out the rules, rights, and responsibilities that apply to all City88 members. Please read it carefully before registering or using any of our services.
By registering an account, accessing, or using any services provided by City88 on the website city88.click, you hereby acknowledge that you have read, understood, and agree to be bound by all terms & conditions stated in this document. If you do not agree with any part of these terms, please cease using the City88 platform immediately.
City88 reserves the right to amend, add, or remove any part of these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the City88 platform following any changes constitutes acceptance of the updated terms.
To register and use City88's services, you must meet all of the following requirements without exception:
City88 reserves the right to request proof of identity and age at any time. Accounts that are unable to verify eligibility will be suspended until satisfactory verification is provided.
Each individual is only permitted to hold one (1) city88 account only. Registering a second or multiple accounts is a serious breach of these terms and will result in the immediate termination of all associated accounts and forfeiture of all balances and bonuses without compensation.
During registration, you are required to provide accurate, truthful, and complete information, including your full name, phone number, and valid Malaysian bank account or eWallet details. City88 shall not be held responsible for any losses arising from inaccurate information provided by you.
City88 supports the following payment methods for Malaysian members:
| Payment Methods | Minimum Deposit | Processing Time | Fees |
|---|---|---|---|
| Touch 'n Go eWallet | RM 30 | 1–3 minutes | None |
| GrabPay | RM 30 | 1–3 minutes | None |
| Boost eWallet | RM 30 | 1–3 minutes | None |
| ShopeePay | RM 30 | 1–3 minutes | None |
| DuitNow | RM 50 | 2–5 minutes | None |
| FPX (Maybank2u / CIMB Clicks) | RM 50 | 2–5 minutes | None |
For withdrawals, the minimum withdrawal amount is RM 50 and the daily maximum is RM 50,000. Withdrawals are typically processed within 15 minutes to 2 hours on business days. City88 reserves the right to request additional identity verification before processing withdrawals of RM 5,000 and above.
All deposits and withdrawals must use the same payment method registered in your own name. City88 does not accept third-party payments and reserves the right to return any funds received from unverifiable sources.
All bonuses and promotions offered by City88 are subject to the specific terms set for each promotion. The general terms applicable to all bonuses are as follows:
Each member is eligible for each bonus type once only, unless otherwise stated. Bonuses are non-transferable between accounts. City88 reserves the right to revoke or amend any bonus awarded if there is evidence of abuse or fraud.
For the avoidance of doubt: bonuses cannot be withdrawn directly. They must be used to play eligible games, and the rollover requirement must be met in full before any withdrawal from the bonus balance can be processed.
City88 offers a wide range of games including slots, live casino (baccarat, roulette, blackjack, sic bo), Sports Betting (Malaysia Super League, EPL, La Liga, badminton, e-sports), and progressive jackpots. Game-specific rules are available within each game.
General rules applicable to all games:
The following activities are strictly prohibited on the city88 platform and may result in immediate account termination and legal action where applicable:
City88 reserves the right to suspend or terminate any member's account at any time for the following reasons:
In the event of termination due to a breach, City88 reserves the right to forfeit all bonus balances and withhold funds pending the outcome of an investigation. If no breach is confirmed, any eligible balance will be returned to the member within 14 business days.
City88 is committed to responsible gambling. We recognise that gambling can pose addiction risks for some individuals. As such, city88 provides the following self-exclusion and control tools for all members:
If you or someone you know is struggling with a gambling problem, please contact the City88 support team or visit the Responsible Gaming us for more information and support resources.
City88 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use our platform, including but not limited to:
In all circumstances, City88's maximum liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with the use of the City88 platform shall first be referred to negotiation and City88's customer support channels for resolution.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration. The arbitration decision is final and binding on both parties.
If you have any questions, concerns, or feedback regarding city88's Terms & Conditions, please reach out to our team through the following channels:
City88's support team is fluent in both Bahasa Malaysia and English, and is available to assist you every day, 24 hours a day. We are committed to responding to all Terms & Conditions-related enquiries within 24 business hours.
By understanding our Terms & Conditions, you're all set to enjoy the best gaming experience in Malaysia. Register for free and receive a welcome bonus of up to RM 500, automatically credited — no promo code needed, no hidden conditions.